Privacy policy
Privacy policy
Access data and hosting
Data processing for contract execution and contact purposes
Processing of data for the purpose of dispatch handling. Data transfer to shipping service providers for the purpose of dispatch notification.
Data processing for payment processing
Cookies and other technologies
Social Media
Contact Options and Your Rights
The person responsible for data processing is
Frasima GmbH / Freiligrathstraße 5 / Hofheim am Taunus / kontakt@siphonmanufaktur.de
Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
1. Access Data and Hosting
You can visit our websites without providing personal information. Each time a webpage is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access. This access data is exclusively evaluated for the purpose of ensuring the uninterrupted operation of the site and for improving our offering. This serves to safeguard our overriding legitimate interests in a correct presentation of our offering, as per Art. 6(1)(1)(f) GDPR, within the framework of balancing interests. All access data is processed only for as long as it is necessary to achieve the aforementioned processing purposes.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website will be processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
2. Data processing for contract processing and contact
2.1 Data processing for contract management
For the purpose of contract processing (including enquiries about and processing of any existing warranty and service disruption claims as well as any statutory updating obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are labelled as such, as in these cases we need the data to process the contract and we cannot send the order without it. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and dispatch processing, can be found in the following sections of this privacy policy. After completion of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
2.2 Customer Account
To the extent that you have consented to this under Art. 6(1)(a) GDPR by choosing to open a customer account, we will use your data for the purpose of opening a customer account and for storing your data for future orders on our website. Your customer account can be deleted at any time, either by sending a message to the contact option described in this privacy policy or via a dedicated function within the customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6(1)(a) GDPR or we reserve the right to use your data beyond that, which is legally permissible and about which we will inform you in this statement.
2.3 Contact
In the context of customer communication, we collect personal data for the processing of your enquiries in accordance with Art. 6(1)(b) GDPR, should you voluntarily provide it to us when contacting us (e.g., via a contact form, live chat tool, or email). Mandatory fields are marked as such, as in these cases we require the data to process your contact request. The data collected is apparent from the respective input forms. After your enquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(a) GDPR, or we reserve the right to use your data beyond that, which is permitted by law and about which we will inform you in this statement.
3. Data processing for the purpose of order fulfilment
In order to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
Data transfer to shipping service providers for the purpose of shipping notification
Provided you have given your explicit consent for this during or after your order, we will pass on your e-mail address to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, so that they can contact you for the purpose of delivery notification or coordination prior to delivery.
Consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy. After withdrawal, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond that, which is permitted by law and about which we inform you in this policy. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.
4. Data Processing for Payment Processing
We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. Depending on the selected payment method, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection by decision. Insofar as data is transferred to third countries outside the EU/EEA for which the European Commission has not issued a decision on an adequate level of data protection, the cooperation is based on standard data protection clauses of the European Commission.
If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
4.2 Data processing for fraud prevention and optimisation of our payment processes
If necessary, we provide the aforementioned service providers with further data, which they use together with the data necessary for processing the payment for the purpose of fraud prevention and optimising our payment processes (e.g. invoicing, processing of disputed payments, accounting support). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which outweigh our interests.
5. Cookies and other technologies
5.1 General Information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser.
We use the consent tool “Real Cookie Banner” to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) deployed and related consents.
5.2 Protection of privacy on end devices
When using our online offer, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information in your end device or access to information that is already stored in your end device does not require consent in this respect.
5.3 Subsequent data processing by cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions on our website. These technologies collect and process IP addresses, visit times, device and browser information, and information about your use of our website. This is done within the scope of a balancing of interests of overriding legitimate interests in an optimised presentation of our offering in accordance with Art. 6(1)(f) GDPR.
6. Social Media
Our online presence on Facebook (by Meta), Instagram (by Meta), Pinterest
To the extent that you have given your consent to this under Art. 6 (1) sentence 1 lit. a GDPR to the respective social media provider, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media platforms mentioned above, from which usage profiles will be created using pseudonyms. These can be used, for example, to display advertisements both on and off the platforms that are believed to correspond to your interests. As a rule, cookies are used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as contact details and your rights and options for managing your privacy, please refer to the providers' data protection notices.
7. Contact information and your rights
7.1 Your Rights
As the data subject, you have the following rights:
in accordance with Article 15 GDPR, the right to request information about your personal data processed by us, to the extent specified therein;
in accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
in accordance with Art. 17 GDPR the right to request the deletion of your personal data stored with us, insofar as the further processing
to exercise the right to freedom of expression and information;
to fulfil a legal obligation;
for reasons of public interest or
is necessary for the establishment, exercise or defence of legal claims;
in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
the accuracy of the data is disputed by you;
the processing is unlawful, but you object to its erasure;
we no longer need the data, but you need it for the establishment, exercise or defence of legal claims, or
you have objected to the processing pursuant to Art. 21 GDPR;
according to Art. 20 GDPR, the right to your personal data, which you have provided to us
provided, in a structured, common, and machine-readable
to retain or transmit it to another controller
longing;
in accordance with Article 77 GDPR, the right to lodge a complaint with a supervisory authority.
In general, you can contact the supervisory authority for your usual
residence or place of work or our company headquarters.
7.2 Right of Objection
If we process personal data as explained above in order to safeguard our legitimate interests, which are overriding in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are grounds relating to your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims. This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.
7.3 Contact Options
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact details in our imprint.